Frequently asked questions
Why can't I see the tabs across the top of the screen?
The new Splash utilises a new navigation system. Click the Splash icon on the top left corner of the screen to locate the individual modules within Splash.
How do I print a list for the teacher?
A teacher list always contains the found set of records so you must begin by clicking the Splash icon on the top left of your screen to access the find a booking screen. The find icon is displayed as a set of binoculars to the right of the word Bookings. Clicking this button will display the Find a Booking dialog. Enter the criteria for the bookings you wish to locate (Weekday, Term, Year, and Shift) and click Find Now. With the bookings listed on your screen, go to the Print menu and choose List of… Students for the Instructor.
How do I locate bookings with payment outstanding?
Unpaid or part paid bookings are all located in the bookings area of Splash. Begin by clicking the Splash icon on the top left of your screen. Click once on the icon to the left of the word Bookings. The bookings detail form will be displayed on your screen. With the bookings detail form on your screen, go to the Scripts menu and choose “Locate Bookings with Payments Overdue. If you also want to print this list choose the Print menu… List of… Bookings with $ Balance.
Why don't all of my bookings rollover to next term?
Only bookings with “Yes” in the rollover booking field will be transferred to next term. Locate your missing bookings by doing a find for the same term and year with “No” in the Rollover Bookings field. Change the Rollover booking field to “Yes” to include them in the rollover
I am unable to access the POS system and a dialog tells me to define my location. How do I define my location for POS.
Your location determines which POS interface the user will see. Ensure the Daily Diary is displayed on your screen. Go to the Scripts menu and choose Set My POS Location.
How do I process a part payment for a booking?
Most importantly, part payments can only be applied to bookings (and not products). Begin your payment as usual by selectng the booking which moves the booking across to the centre of the screen. When the correct booking is displayed at the top of the payment list, click the $amount displayed in red. A dialog will be displayed asking how much you would like the part payment to be. Enter the amount you wish to pay and click Continue.
How do I process a credit in POS?
Begin your payment as usual. The method you use next is determined by what you wish to credit. If you wish to credit a booking – select the booking you wish to credit. When the booking is displayed at the top centre of the screen click the part payment button. Enter a negative value in the part payment box. If you wish to credit a stock item – select the stock item you wish to credit (when carried across the quantity will be displayed as 1). Credit a stock item by changing the quantity to a negative number. Click the “Clr” button followed by “-“ and the quantity being returned to stock.
How do I print a list of birthdays?
Begin by clicking the Splash icon on the top left of your screen. Click once on the icon to the left of the word Students. With the student detail form displayed on your screen, go to the Print menu and choose “List of… Birthdays. You will be asked to enter the Month required. Only current swimmers will be included in the list
How do I locate students who didn't return last term?
Begin by clicking the Splash icon on the top left of your screen. Click once on the icon to the left of the word Students. With the student detail form displayed on your screen, go to the Scripts menu and choose “Locate Students Who Have Exited”.